Jio AirFiber Installation Guide: Step-by-Step Instructions
Introduction
Jio AirFiber is a revolutionary wireless internet service that provides high-speed broadband connectivity without the need for traditional wired connections. Designed for both homes and businesses, it offers seamless internet access with minimal installation hassle.
With ultra-fast speeds, low latency, and uninterrupted streaming, Jio AirFiber is an excellent choice for entertainment, gaming, and remote work. Unlike traditional broadband, which relies on fiber-optic cables, Jio AirFiber operates wirelessly using advanced 5G technology, making it easier to set up and use.
Why Choose Jio AirFiber?
- Hassle-Free Installation: No complex wiring or underground fiber required.
- High-Speed Connectivity: Ideal for streaming, gaming, and remote work.
- Bundled Entertainment: Includes access to TV channels and OTT platforms like Netflix, Amazon Prime Video, Disney+ Hotstar, and JioCinema.
- 5G Wireless Network: Faster and more reliable than traditional broadband.
This guide will walk you through checking availability, booking your device, installation, and setup to ensure you get the best performance from your Jio AirFiber connection.
Step 1: Check Jio AirFiber Availability
Before proceeding with the installation, you need to verify whether Jio AirFiber is available in your area. Since it operates on advanced 5G technology, coverage may vary by location.

How to Check Availability in Your Area
1. Visit the Jio Website:
- Go to Jio’s official website.
- Navigate to the Jio AirFiber section.
- Enter your pin code or address to check availability.
2. Use the MyJio App:
- Open the MyJio app on your smartphone.
- Look for the Jio AirFiber section and enter your location details.
- If available, proceed with booking.
3. Check with Jio Stores Near You:
- Visit your nearest Jio Digital Store or Reliance Jio outlet.
- Ask a representative for availability and assistance with booking.
4. Contact Jio Customer Support for Confirmation:
- Call: 1800 889 9999 (Toll-Free)
- WhatsApp Support: Message Jio’s official WhatsApp support number.
- Email Inquiry: Send an email to care@jio.com mentioning your address.
- Social Media: Reach out to Jio’s official Twitter or Facebook handles.
Once your location is confirmed for Jio AirFiber, you can move on to booking and ordering your connection.
Step 2: Booking and Ordering Jio AirFiber
After confirming availability, the next step is to book your connection and choose the right plan. Jio offers a simple online booking process.
How to Book Jio AirFiber Online
- Visit the Jio Website or MyJio App
- Navigate to the Jio AirFiber section.
- Enter Your Details
- Provide your name, mobile number, and address.
- Select Your Plan
- Browse through the available Jio AirFiber plans.
- Confirm Your Booking
- After submitting the request, a Jio representative will contact you to schedule installation.

Required Documents for Registration
To complete your KYC verification, you need:
- Proof of Identity: Aadhaar Card, Passport, Voter ID, or Driving License.
- Proof of Address: Aadhaar Card, Utility Bill, Rental Agreement, or Bank Statement.
- Passport-sized Photograph (if required).
Step 3: Choosing the Right Jio AirFiber Plan
Jio AirFiber offers different plans based on speed, data limits, and bundled services. Here’s how to pick the best plan:

Usage Type | Recommended Plan |
---|---|
Basic Usage (Browsing & Social Media) | 30-100 Mbps |
Streaming & OTT Access | 100-300 Mbps |
Gaming & Work-from-Home | 500 Mbps – 1 Gbps |
Large Families or Businesses | Unlimited Data Plans |
Once you choose a plan, make the payment and schedule your installation.
Step 4: Delivery and Installation Process
Once your booking is complete, expect your Jio AirFiber kit to arrive based on your location:
- Metro Cities: 3-5 business days
- Tier-2 & Tier-3 Cities: 5-7 business days
- Rural Areas: 7-10 business days
A Jio technician will install the Outdoor Unit and 5G Router at your home.
What’s Included in the Jio AirFiber Box?
- Outdoor Unit (Captures 5G signal)
- Jio AirFiber 5G Router
- 4K Smart Set-Top Box
- Voice-Activated Remote
- HDMI & Ethernet Cables
- Power Adapter & User Manual
Step 5: Setting Up Jio AirFiber
Understanding the Connections

- Install the Outdoor Unit (Placed on a terrace or balcony for best reception).
- Connect a Single Wire (Carries both power and internet from the Outdoor Unit to the Router).
- Set Up the Wi-Fi Router (Automatically connects to the Outdoor Unit and starts broadcasting Wi-Fi).
- Connect the 4K Smart Set-Top Box (HDMI connection for streaming and live TV).
Using MyJio App for Setup & Activation
- Download MyJio App from Play Store/App Store.
- Log in with your registered mobile number.
- Follow the on-screen instructions for activation.
- Customize settings like Wi-Fi name, password, and parental controls.
Step 6: Troubleshooting Common Issues
1. No Internet Connectivity?
- Check LED Indicators (Red or off light means an issue).
- Restart the Router (Power off for 30 sec and restart).
- Check for an Outage (Use MyJio app or contact support).
2. Weak Signal or Slow Speed?
- Optimize Router Placement (Keep it central & away from interference).
- Reduce Connected Devices (Disconnect unused devices).
- Run a Speed Test (Via MyJio app).
3. Reset Jio AirFiber Device?
- Soft Reset: Press reset button for 10 seconds.
- Factory Reset: Press reset for 20+ seconds (Restores default settings).
If issues persist, contact Jio Customer Care (1800 889 9999) for technical support.
Exclusive Jio AirFiber Offer – Limited Time Deal!
- 90-Day Free JioHotstar Premium Subscription (For IPL 2025 streaming in 4K).
- 50-Day Free Jio AirFiber Trial (Unlimited internet & 800+ TV channels).
- Offer Validity: March 17 – March 31, 2025.
How to Avail the Offer?
- Recharge with ₹299 or above.
- New Jio SIM users can activate a ₹299+ plan.
FAQs
1. What is Jio AirFiber? Jio AirFiber is a high-speed wireless broadband service using 5G technology for seamless internet connectivity.
2. How is Jio AirFiber different from traditional broadband? Unlike traditional fiber-based broadband, Jio AirFiber operates wirelessly using 5G, eliminating the need for physical cables.
3. What are the benefits of Jio AirFiber? It offers ultra-fast speeds, bundled OTT subscriptions, easy installation, and wide coverage without wired connections.
4. How can I check Jio AirFiber availability in my area? Use the MyJio app, visit the Jio website, or contact customer support to verify service availability.
5. What devices come with Jio AirFiber? The package includes a Wi-Fi router, outdoor unit, 4K Smart Set-Top Box, remote, HDMI & Ethernet cables.
6. How do I contact Jio AirFiber customer support? Call 1800 889 9999, use the MyJio app’s Help & Support section, or visit a Jio Store.
7. Can I upgrade my Jio AirFiber plan? Yes, you can upgrade via the MyJio app or Jio website anytime.
Conclusion
Jio AirFiber is a game-changer in high-speed wireless broadband, providing seamless connectivity, premium entertainment, and effortless setup. If you’re looking for an upgrade, Jio AirFiber is the perfect choice. Get connected today and experience the future of high-speed internet!
Read more – Jio AirFiber vs. Jio Fiber: Which One is Right for You?